Contingency planning / Business continuity

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The events after Christmas 2014 at London's King's Cross and Paddington stations when planned engineering works catastrophically overran demonstrated the need for all parts of the industry to have passenger-centric, realistic, robust and well communicated contingency plans in place. We provided advice to the ORR into their investigation into the engineering overruns.

A.Fyfe Rail offers expert help in the following areas:

* Strategic plan formulation

* Independent validation of plans

* Training for senior managers in decision making

* Training for on-call managers and support staff

* Business continuity strategy and training for key personnel