The events after Christmas 2014 at London's King's Cross and Paddington stations when planned engineering works catastrophically overran demonstrated the need for all parts of the industry to have passenger-centric, realistic, robust and well communicated contingency plans in place. We provided advice to the ORR into their investigation into the engineering overruns.
A.Fyfe Rail offers expert help in the following areas:
* Strategic plan formulation
* Independent validation of plans
* Training for senior managers in decision making
* Training for on-call managers and support staff
* Business continuity strategy and training for key personnel
